Shipping & Returns
SHIPPING POLICY
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Orders may take 48 to 72 hours to process once your order has been processed you will receive an email confirming your order has shipped
USA |
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Standard shipping |
Complimentary for all orders 8-17 business days
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Express shipping |
$17 for DHL Express 5-08 business days |
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Australia |
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Standard shipping |
Complimentary for all orders 8-17 business days
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Express shipping |
$18 for DHL Express 5-10 business days |
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- Timing begin when you receive the shipping confirmation email
- Additional validation may be required for some orders and can delay delivery
- Signature is required on all shipments above $50
- To track your order, visit your DIXVITAS account or shipping confirmation email
12-24 business days
RETURN POLICY
If for any reason you are not happy with your purchase, you may return the item(s) within 90 days of receiving the order. Please note that monogrammed, personalized, special-order items, and items damaged through normal wear and tear are not eligible for return.